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terms of service

This agreement applies to users of member services (hereinafter "users") of websites operated by Machine Tool Chuo Co., Ltd. (hereinafter "our company") (hereinafter "this website" in general).

Users can use the membership service by creating an account (hereinafter referred to as "account") based on the following terms of use. In addition to the member services that require account registration, you may be able to use inquiries about our products and other functions on this website without registering an account. In such a case, please check the precautions for use presented by us when using the target service, and register the information specified by us.

■ Article 1 (Use of this website)

When using this website, the user approves this agreement and registers the user's information such as name, address, e-mail address, telephone number (hereinafter referred to as "registration information") based on the prescribed method. By doing so, you can use this website, such as purchasing our products, using your ID and password. No registration fee or membership fee is required.

■ Article 2 (Change of registration details)

If the registration information registered at the time of account creation on this website changes, the user shall promptly notify the Company using the change method prescribed by the Company. However, it may take a certain amount of time for us to update the information even if we receive a notification from the user of the change in the registered information.

■ Article 3 (Management of ID and password)

The user shall use the ID (email address) and password set by himself / herself, and shall manage the ID and password at his / her own risk. The Company shall not be liable for any damage caused by unauthorized use of the user's ID and password by a third party. If the user learns that the user's ID and password are being used illegally by a third party, he / she shall immediately contact us. In this case, we may ask you to provide the information necessary for identity verification. In addition, the user can change the user's ID and password from this website using the method prescribed by the Company.

■ Article 4 (Management and protection of user information)

The Company shall not disclose the personal information of users to third parties unless the government or public institutions require information disclosure, etc. based on the law. Please check our privacy policy regarding the handling of our user information.

■ Article 5 (Purchase)

Users can purchase the products we sell on this website in the prescribed manner.

■ Article 6 (Shipping fee)

The user is responsible for the shipping charges related to product delivery. We will only bear the burden if the conditions presented on this website, including these Terms of Use and the display based on the Specified Commercial Transactions Law, are met.

■ Article 7 (Payment method)

The price and shipping fee for the products purchased on this website by the user shall be paid by the method that can be selected on the payment page.

■ Article 8 (Delivery)

Goods will be delivered through our designated shipping company. The delivery address is limited to addresses within Japan. Except for some products, the Company and the shipping company shall not unpack, install, or collect the packaging materials when the products are delivered.

■ Article 9 (Exchange, Return)

If you deliver a product that is different from your order, or if the delivered product is damaged or initially defective, we will exchange or return the product and refund it. However, this is limited to cases where you contact us within 30 days after the item arrives. In this case, we will bear the shipping cost for the return.

If the delivered item is unopened or unused, we will only accept returns if you contact us within 14 days after the item arrives. In this case, the user shall bear the shipping cost for returning the product. Details regarding returns and refunds and exchanges will be handled in accordance with the conditions stated in the "Display based on the Specified Commercial Transactions Law" separately established by the Company.

■ Article 10 (Website changes, interruptions, terminations)

The Company shall be able to change or add the contents of this website, or suspend or terminate the service without prior notice to the user. The Company shall not be liable for any damages caused to the user as a result.

■ Article 11 (Refusal of use)

We use this website when a user violates this agreement, when we perform an act that causes damage to other users or our company, or when we perform any other act that we deem inappropriate. Can be refused.

■ Article 12 (Handling of information)

The user shall not use this website for any purpose other than private purposes, and shall not infringe the trademark rights, copyrights, or any other rights of the Company or a third party.

■ Article 13 (Prohibition of unauthorized business activities)

The user shall not be able to use this website for the purpose of profit such as business activities, except when approved by the Company.

■ Article 14 (Change of Terms)

The Company shall be able to change this agreement without the consent of the user, and the user shall consent to this in advance.

■ Article 15 (Disclaimer)

The Company shall not be liable for any damages caused by the use of this website.

■ Article 16 (Governing law and court of jurisdiction)

The interpretation and application of this agreement shall be governed by Japanese law, and the court having jurisdiction over the location of our head office shall have exclusive agreement jurisdiction for all disputes arising out of or related to this agreement.

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